
Module
Enabling AI in the NBA framework
3 Topics
30 mins
Beginner
Pega Customer Decision Hub 8.4
Pega Customer Decision Hub 8.5
English
Learn how every Next-Best-Action weighs customer needs against business objectives to optimize decisions based on priorities set by the business. Configure the AI model for the web treatment with additional customer data as potential predictors. Confirm that the model learns from customer behavior.