Launching a new offer on web

Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment. Discover how to use the power of Pega GenAI to simplify your daily tasks in Pega 1:1 Operations Manager. 

Beginner

English

After completing this module, you should be able to:

Use Automated Insights suggestions.

Submit a request for a new action.

Manage change request priorities.

Build the action with the appropriate details.

Move the changes to the production environment.

Practice what you learned in the following Challenge:

Launching a new offer v8

Available in the following mission:

Business Agility in 1:1 Customer Engagement v9

Topics

Leveraging Pega GenAI Automated Insights

5 mins

Submitting a request for a new action

10 mins

Prioritizing a change request

5 mins

Completing the action build tasks

10 mins

Deploying changes to production

5 mins

Creating treatments using Pega GenAI

10 mins

Anticipating customer outreach

5 mins

Module Quiz

5 mins