Skip to main content


Managing concurrent Case access

Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Learn how Pega Platform manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production applications.

After completing this module, you should be able to:

Describe case locking strategies.
Configure case locking.

Practice what you learned in the following Challenge:

Configuring Case locking v3

Available in the following mission:

Case Management Intermediate v4

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice