AI has the potential to deliver significant benefits, but improper controls can result in regulatory issues, public relations problems, and liability. The Pega T-Switch™ settings in Prediction Studio, which define the transparency thresholds for business issues, help companies to enable users to deploy AI algorithms responsibly and safely.
U+ Bank uses Pega Customer Decision Hub™ to personalize the offers that customers see when they log in to the U+ Bank website. Customer Decision Hub provides tools to give local and global explanations for the behavior of the adaptive model, such as Customer Profile Viewer for local explanations and the ADM predictor importance report for global explanations. An ethical bias simulation enables you to test your engagement policies for unwanted bias.