Module
Pega case management for designers
10 Topics
1 hr 48 mins
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
After completing this module, you should be able to:
Available in the following mission:
Topics
Case management for UX/UI designers
3 mins
Pega Express basics for designers
5 mins
Case life cycle basics for designers
15 mins
Case status basics for designers
5 mins
Service-level agreement (SLA) basics for designers
10 mins
Basics of routing work for designers
15 mins
Basics of case approval for designers
10 mins
Email correspondence for designers
15 mins
Case hierarchy and structure considerations for designers
10 mins
Translating your design ideas to the Pega case
10 mins
Module Quiz
10 mins