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Module

Screen Analysis

1 Topic

10 mins

1
Visible to: All users
Intermediate 1 English

In this module, learn how to analyze the data presented in the various tabs in the Analysis section of the navigation toolbar. Learn how to identify detractors from production work, including process deficiencies, infrastructure challenges, manual processes, and UI design. Learn how to ask the probing questions based on the data provided in the portal.

After completing this module, you should be able to:

Interpret the Screen Analysis data.

Available in the following mission:

Pega Workforce Intelligence v1

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