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Mission

Pega Workforce Intelligence

8 Modules

5 hrs 2 mins

Visible to all users
Beginner Pega Workforce Intelligence English

Learn how to better manage your employees by understanding where they spend their time throughout the day. Identify detractors from production work and what is driving lost capacity in your organization. You differentiate between Production, Other, and Non-Work activities and determine what is essential to the business. Learn how to use the analysis tools to identify areas for process improvement. Apply Administration features to organize and deploy configurations that better suited to track different activities and metrics within your organization.

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