Standard case types of Pega Government Platform

This module describes the standard Cases that are included with Pega Government Platform. This module also describes how these end-to-end Case Types can be used, extended, and customized for various business needs. 

Beginner

Government

English

After completing this module, you should be able to:

Identify standard Case Types that are available in Pega Government Platform.

Describe how to merge potential duplicate entities in Pega Government Platform.

Assimilate the features of Investigation Case Management.

Describe how to use associations.

Available in the following mission:

Pega Government Platform Core Concepts v4

Topics

Event case type

4 mins

Subject case type

6 mins

Associations case type

5 mins

Merge entities case type

10 mins

Investigative Case management

5 mins

Module Quiz

5 mins