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Module

Standard case types of Pega Government Platform

6 Topics

42 mins

 Visible to: All users
Beginner Pega Government Platform 8.8 Government English
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This module describes the standard cases that are included with Pega Government Platform. This module also describes how these end-to-end case types can be used, extended, and customized for various business needs. 

After completing this module, you should be able to:

Identify standard case types available in the Pega Government Platform
Describe how potential duplicate entities can be merged in Pega Government Platform
Assimilate the capabilities of Investigation Case Management 
Describe how associations can be used

Available in the following mission:

Pega Government Platform Core Concepts

Topics

Event case type

4 mins

Subject case type

6 mins

Associations case type

5 mins

Merge entities case type

10 mins

Investigative Case management

7 mins

Application request Case Type

5 mins

Module Quiz

5 mins

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