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Module

Updating existing actions

1 Topic

10 mins

Pega Customer Decision Hub 8.7
Visible to all users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 English

Pega 1:1 Operations Manager currently supports three types of change requests. Choosing the right change request category initiates the appropriate change management process flow. In this module, you learn about the change management process to update existing actions.

After completing this module, you should be able to:

Update existing actions with 1:1 Operations Manager

Practice what you learned in the following Challenge:

Updating existing actions

Available in the following mission:

Business Agility in 1:1 Customer Engagement

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