Dispute regulations

This module lets you experience the implementation of the intricate regulatory framework governing Visa dispute management in Pega Smart Dispute™ Agentic Automation. This helps the banks and financial institutions to navigate compliance requirements and operational best practices. This module systematically examines the multifaceted regulatory obligations of dispute resolution within the Visa payment ecosystem.

Beginner

Financial Services

Payment Processors Financial Services

English

After completing this module, you should be able to:

Determine how Regulation E applies to electronic fund transfers in financial institutions.

Evaluate unfair or deceptive practices and disclosures in credit transactions under Regulation Z.

Explain how the C-86 regulation strengthens consumer rights and impacts banking operations in Canada.

Describe Section 75 rule to accurately determine liability in credit card purchase disputes.

Available in the following mission:

Pega Smart Dispute Agentic Automation v2

Topics

Regulation E rules

5 mins

Dispute finalization with Regulation E

5 mins

Regulation Z

5 mins

C86 regulation

5 mins

Section 75

5 mins

Module Quiz

5 mins