Module

Advanced Buddy features

10 Topics

1 hr 15 mins

Visible to: All users

Applies to: Pega Knowledge Buddy '25, Pega Knowledge '25

In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data collections and data sources, and how to use Knowledge Loader to ingest documents from a SharePoint site as well as how to configure and enable Auto-attribution and Auto-filtering.

Beginner

Generative AI

English

After completing this module, you should be able to:

Create a new data collection and data source for the Knowledge Buddy.

Create a new data source for the Knowledge Buddy.

Describe the data ingestion process for a Knowledge Buddy.

Ingest data from a SharePoint site with Knowledge Loader.

Create and update a prediction model for Auto-attribution.

Enable Auto-attribution for Knowledge Buddy content.

Available in the following mission:

Pega Knowledge Buddy v3

Topics

Content ingestion and chunking for Pega GenAI Knowledge Buddy

10 mins

Embedding attributes for Pega GenAI Knowledge Buddy

5 mins

Data Collections in Pega GenAI Knowledge Buddy

5 mins

Creating a Data collection for Knowledge Buddy

5 mins

Auto-attribution and auto-filtering for Pega GenAI Knowledge Buddy

5 mins

Configuring Auto-attribution for Pega GenAI Knowledge Buddy

10 mins

Creating data sources in the Pega GenAI Knowledge Buddy

5 mins

Data Source Security

5 mins

The Pega Knowledge Loader

5 mins

Ingesting content from an external source with Pega Knowledge Loader

5 mins

Module Quiz

15 mins

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Advanced Buddy features

After completing this module, you should be able to:

Available in the following mission:

Topics

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