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Mission

User Experience Foundation

11 Modules

10 Challenges

7 hrs 20 mins

Visible to: All users
Beginner Pega Platform '23 User Experience English

Begin your journey to learn about Pega’s User Experience capability.

Infinity 23 is the latest minor release. For more information about the Pega Infinity product naming convention, see Pega software maintenance program.

Pega Constellation design system

  • Module

    Pega Constellation design system

    2 Topics

    30 mins

  • This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Full Case Views

  • Module

    Full Case Views

    1 Topic

    25 mins

  • Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...

Configuring a full Case View

  • Challenge

    Configuring a full Case View

    2 Tasks

    10 mins

  • The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...

Configuring a form View

  • Module

    Configuring a form View

    1 Topic

    15 mins

  • Explore how you can configure form Views. Learn how to configure form layouts and instructional text.

Configuring a form View

  • Challenge

    Configuring a form View

    2 Tasks

    10 mins

  • After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...

Configuring UI elements

  • Module

    Configuring UI elements

    2 Topics

    20 mins

  • Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.

Configuring UI elements

  • Challenge

    Configuring UI elements

    2 Tasks

    10 mins

  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Configuring Portal content

  • Module

    Configuring Portal content

    2 Topics

    20 mins

  • Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

Configuring a portal

  • Challenge

    Configuring a portal

    1 Task

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Configuring a dashboard

  • Module

    Configuring a dashboard

    1 Topic

    15 mins

  • Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Configuring a dashboard

  • Challenge

    Configuring a dashboard

    2 Tasks

    30 mins

  • Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

Customizing the appearance of a form

  • Module

    Customizing the appearance of a form

    4 Topics

    40 mins

  • Organize information for end-users by using layouts and controls for easy navigation through forms.

Customizing a View at run time

  • Challenge

    Customizing a View at run time

    3 Tasks

    15 mins

  • GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...

Grouping fields in Views

  • Module

    Grouping fields in Views

    1 Topic

    10 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Grouping fields in Views

  • Challenge

    Grouping fields in Views

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Displaying list data in Views

  • Module

    Displaying list data in Views

    1 Topic

    15 mins

  • Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

Displaying list data in Views

  • Challenge

    Displaying list data in Views

    3 Tasks

    10 mins

  • The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...

Localizing application content

  • Module

    Localizing application content

    2 Topics

    30 mins

  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Localizing a UI form

  • Challenge

    Localizing a UI form

    3 Tasks

    45 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

    Use the Localization wizard to localize the New vendor...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    1 Topic

    20 mins

  • In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Enabling accessibility features in an application

  • Challenge

    Enabling accessibility features in an application

    1 Task

    10 mins

  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

mission badge: User Interface Foundation

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