Mission
Pega Process AI Essentials
4 Módulos
3 Desafios
3 h 5 min
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their processes and communications. At the same time, operationalizing AI might cause bottlenecks. Pega Process AI™ solves this problem by using AI to self-optimize processes, and by giving you an option to use your own AI in Pega Platform.
Learn how to put your models to work and how to enable self-learning adaptive models to increase the efficiency and the effectiveness of case management.
Disponível na seguinte missão:
Pega Process AI overview
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Module
Pega Process AI overview
2 Tópicos
20 min
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Applying NLP for Case classification
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Module
Applying NLP for Case classification
1 Tópico
10 min
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Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Creating a case classification prediction using NLP
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Challenge
Creating a case classification prediction using NLP
4 Tarefas
30 min
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U+ Insurance is currently handling a high volume of car insurance claims. At present, experts review all cases and manually categorize and route them...
Predicting fraud
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Module
Predicting fraud
1 Tópico
15 min
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Creating a fraud prediction using an H2O model
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Challenge
Creating a fraud prediction using an H2O model
3 Tarefas
35 min
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Predicting missing the Service-Level Agreement
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Module
Predicting missing the Service-Level Agreement
1 Tópico
10 min
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Creating a missing SLA prediction
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Challenge
Creating a missing SLA prediction
5 Tarefas
45 min
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U+ Insurance implements Pega Process AI™ to optimize Case automation. The business wants to predict whether an incoming claim has a high probability...
