Implementing a business change using Revision Management

Business requirements change rapidly and typically have a different release cycle than the enterprise release cycle.

Change request types in the 1:1 Operations Manager portal support most business changes. However, for some low-volume business changes, such as changing decision strategies and editing decision data rules, you use the revision management capabilities in Pega Customer Decision Hub.

Learn how to make such low-volume business changes in the BOE environment and deploy them to production.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Initiate a change request for low-volume business change in the BOE.

Implement a change request as an NBA Designer.

Approve and deploy the changes to all environments using the business change pipeline.

Pratique o que aprendeu no seguinte Desafio:

Adding a group-level engagement policy v3

Disponível na seguinte missão:

Business Agility in 1:1 Customer Engagement v5

Tópicos

Modifying a decision strategy

10 min

Editing a group level engagement policy

5 min

Quiz do módulo

5 min