Pega Customer Service best practices

Reviews best practices to use when implementing Pega Customer Service™ applications. Learn about the low-code application development techniques incorporated in App Studio.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Describe how App Studio supports a low-code development process.

Define the difference between Interaction and Service cases.

Disponível na seguinte missão:

Customer Service Developer v9

Tópicos

App Studio development

50 min

Interaction cases and service cases

5 min

Quiz do módulo

5 min