Implementing outbound communication in BOE

Discover how to implement outbound customer engagement in a Business Operations Environment (BOE) and deploy necessary changes to production. Explore how you can create essential artifacts for outbound communication by using Pega 1:1 Operations Manager.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Create and deploy one-time Actions in a BOE.

Create and deploy artifacts required for implementing outbound communication.

Pratique o que aprendeu no seguinte Desafio:

Creating a one-time action v1

Disponível na seguinte missão:

Business Agility in 1:1 Customer Engagement v8

Tópicos

One time actions

5 min

Creating a One-time action

10 min

Quiz do módulo

5 min