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Module

Getting started with Digital Messaging

2 Tópicos

15 min

Visível para: All users Applies to: Pega Customer Service '24.2

In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to respond to various service requests received from several different digital channels.

Beginner
Constellation
Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Define Digital Messaging and list its supported messaging platforms.
Create a Digital Messaging interface.

Disponível na seguinte missão:

Pega Digital Messaging v6

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