Connectivity in Pega Cloud
Understanding connectivity options in Pega Cloud® is crucial for managing and securing your applications. Pega Cloud is a public as-a-service solution. Pega recognizes that you typically run your Pega application as part of an integrated whole, with other solutions that support your organization. This includes integrating your Pega apps with other cloud and enterprise solutions to drive maximum value.
Accomplishing this requires robust connectivity that meets your requirements in the following critical characteristics:
- Security
- Throughput, consistency, and performance
- Regulatory and compliance
By default, Pega provisions Pega Cloud for broad public access. If your organization requires a more dedicated path, with more predictable performance that is exclusive to your access, Pega Cloud Secure Connect supports additional options for access. For more information see, Pega Cloud Secure Connect.
This topic covers client-managed connectivity, integration with external systems, and secure file transfer services.
Client-managed connectivity
The default connectivity option for Pega Cloud is the Internet, which typically requires no additional setup. However, you can enhance security by configuring Allow lists for inbound and outbound traffic through Pega Support.
Pega Cloud Secure Connect offers several private connectivity options to meet different needs. If you are running Pega Cloud on AWS, Secure Connect offers:
- Cloud Exchanges: Provides a cost-effective and reliable connectivity option to establish a dedicated network connection from your enterprise and connected networks to the Pega Cloud services running in AWS over public networks. For more information see Cloud Exchanges.
- AWS Direct Connect Public Virtual Interface: Enables the use of AWS Direct Connect with a public virtual interface (VIF) service to establish a dedicated network connection from your enterprise and connected networks to Pega Cloud over public connections. For more information see AWS Direct Connect.
- AWS PrivateLink: A cost-effective and reliable solution to securely connect Pega Cloud to your existing AWS VPC. For more information see AWS PrivateLink.
If you are running Pega Cloud on GCP, Secure Connect offers:
- Google Peering: Used to establish a public peering connection with the Google network. For more information see Google Peering.
- Google Private Service Connect: A cost-effective and reliable solution to securely connect Pega Cloud to your existing Virtual Private Cloud (VPC) on GCP. For more information see Google Private Service Connect.
As a client, you are responsible for managing the connections established through Pega Cloud Secure Connect.
Pega Cloud connectivity example
The following diagram shows an example of the different types of connectivity you can configure to support your complex access needs. Click the ‘+’ icons to learn more:
Integrating with External Systems
Pega Cloud enables you to integrate your applications with external systems of record. You are responsible for ensuring the security of data in transit between these systems and Pega Cloud.
Pega Cloud supports integrations by using the following industry-standard resources and services:
- SOAP, REST, Email, SAP, Java Messaging Service, IBM MQ, and Secure File Transfer (SFTP).
Pega Cloud supports integrations by using the following industry-standard connectors:
- SOAP, HTTP, REST, SAP, DocuSign, Java Messaging Service, and IBM MQ.
For more information, see Integrating Pega applications with external systems of record.
Connectivity for File Transfers
The Pega Cloud® SFTP service provides a secure method for exchanging files if you are using Pega Cloud on AWS. This service automatically accesses your application data, stored in the Pega Cloud File storage repository. Your responsibilities include:
- Installing an SFTP or SSH Client: Choose and install a client that meets your needs.
- Generating Public/Private Key Pairs: Create key pairs for users to authenticate with the SFTP service.
- Enabling User Authentication: Ensure users can securely connect to the SFTP service.
- Configuring Allow Lists: Set up allow lists for inbound and outbound traffic to control access.
For more information on configuring SFTP, see Using Pega Cloud SFTP service.
If you are using Pega Cloud on GCP, the Pega Cloud Secure Data Transfer service allows secure file exchanges between your enterprise and Pega Cloud applications. This service helps ensure that data transfers are protected and compliant with security standards.
For more information, see Secure Data Transfer service.
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