Admin Studio

Each tile in the Overview landing page lists the number of configured instances. For example, in the following image, the Queue processors tile shows 15 queue processors, and all activities are running. There are no broken processors. Clicking each tile opens the corresponding landing page.

Queue processors and job schedulers must be enabled in the system before you can monitor the queue processor or job scheduler from Admin Studio.

Match the numbers to the following image to examine some of the options available for system management in Admin Studio:

1. Overview landing page of Admin Studio: The Overview landing page of Admin Studio contains information that you need to monitor queues. You can access system and node classification details, queue processors, and scheduled jobs.

2. Manage requestors: Monitor and debug requestor activity on the Requestors landing page in Admin Studio. The Requestors landing page displays summary information about Application, Browser, Batch, and Portal requestor types and lists all the active requestors in a specific cluster or node.

3. Jobs: View jobs and job success rate. Click a job to view details about the job in Infinity Studio.

4. Manage mobile settings: In Admin Studio, you can force a full synchronization and clear the cache for all users of the mobile channel when they next synchronize.

5. Manage listeners: In the Resources pane of Admin Studio, open the Listeners landing page to manage listeners. You can use the Listeners landing page to view lists of available listeners and associated nodes, debug and trace any problems with listener activity, and also start, stop, and restart listeners.

6. Manage log categories: On the Log categories landing page of Admin Studio, you can select which log messages to write to your log files by associating log levels with your categories. The log level of a category determines which messages are written to the log file.

7. Manage agents: For testing and debugging problems with agent activities, you can use the Agents landing page in Admin Studio to monitor, control, and manage agents. You can view a list of all the available agents across the whole cluster, on the current node, or on a remote node. You can check the status of an agent, see the number of running or stopped agents on a specific node, check the nodes on which the specific agent is running, or see the exception details for agents. You can also enable sending notifications on agent failure and specify the email address to which the notification is sent.

8. Manage requestor pools: Requestor pools are sets of requestors that are dedicated to processing incoming service requests from a specific service package. Use Admin Studio to manage requestor pools to tune the requestor pool configuration and efficiently manage the resources to improve the performance of services. In the Requestor pools landing page, you can view and group a list of all of the available requestor pools across the whole cluster, on the current node, or other nodes in the cluster (remote nodes). You can view basic requestor pool metrics, check the configured sizes of the pools, and clear a requestor pool for a specific service package.

9. Manage queue processors: Use the Queue processors landing page in Admin Studio to review information about queue processors in your system. You can trace queue processors and change the state of queue processors. When a queue processor rule causes issues, you can stop the queue processor rule temporarily from Admin Studio. You can also view information about queue processors, such as the node types on which the queue processors run or the number of broken items. You can also filter from the list of queue processors and then provide a name for this customized list as a saved view. Saved views allow your team to troubleshoot a list of queue processors and easily return to the view if you click away from it.

10. Manage job schedulers: Job schedulers are internal background processes on the server that run activities on a periodic basis. Create job schedulers in Infinity. Use the Jobs landing page in Admin Studio to trace and override Job Scheduler rules in your application. You can change the state of a job scheduler rule to disabled from the Jobs landing page in Admin Studio when the rule causes issues. For example, when the rule does not resolve an activity that is scheduled, disable the job scheduler until all issues are addressed.

Use the Queue processors landing page to trace, start, and stop queue processors. Tracing processes enables you to examine issues, such as failed activity steps, that may prevent the processor from committing an entry. You can trace processing throughout the system and analyze tracing results to identify and fix issues with queue processor Rules.

Data Flow

On the Queue processors landing page, you view advanced statistics on each queue processor by viewing the data flow.

The following image shows the data flow for the pyBatchIndexProcessor. Click the + icons to learn more about the components displayed in the data flow:

1. Data flow: In the data flow, you can view run warnings, duration, start time, number of processed records, and the average processing time.

2. Tabs: The basic information has three tabs: Component statistics, Distribution details, and Run details. These tabs provide more complex information to help you troubleshoot the processor.