Maintain case compliance and follow progress in your case types by enabling field-level auditing. When you enable fields for auditing, users of your application can conveniently track how values have changed, such as an estimated end date, so that they can plan and process work more efficiently.
Before you begin:
- To see field-level changes at run time, ensure that your application uses the latest version of the UI Kit.
- Mark as relevant properties that are required for auditing. For more information, see Marking a record as relevant.
- In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
- In the case working area, click the Settings tab.
- In the settings pane, click Auditing.
- In the Auditing window, turn on the Enable field audit switch.
-
In the Fields column, select the check boxes next to the
fields that you want to enable for auditing.
Note: You can only enable fields that contain scalar properties.
- If you want to enable fields in a data relationship, click the name of a data relationship, and then repeat step 5.
- Click Save.
- Maintain the good quality of field-level auditing and troubleshoot errors by checking the pzStandardProcessor queue processor in Admin Studio.
- Continue working on your field-level auditing data after you deploy your application on another system by packaging the appropriate rules and data. For more information, see Packaging rules and data that contain field-level auditing information.
- Packaging rules and data that contain field-level auditing information
To save time and maintain consistency when you deploy your application in another environment, ensure that the field-level auditing data in your cases persists, by packaging specific rules and classes.
- The extension point for field-level auditing
You can override the extension point for field-level auditing to facilitate reporting. For example, you can include the index keys of the audited properties in the audit table.