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Pega Express best practices

Pega Express delivery best practices

Pega Express serves as a best practice delivery approach for your implementation. The Pega Platform™ incorporates many elements of Pega Express best practices within the tool to deliver business outcomes faster and more consistently.
The following image provides information on best practices and tools on which Pega Express is built.
Pega Express best practices

 Business outcomes - Value 

  • Design thinking is the mindset and approach we use to break down client needs into MLP's. Design Sprints are a component of Pega Express to leverage when problems are complex or not well defined.
  • ​Directly Capture of Objectives (DCO) is the discipline used within Pega Express to build the solution with our clients and foster ongoing collaboration and feedback between IT and business stakeholders.
  • Pega Express is based on Agile and Scrum. It uses Microjourneys™ to deliver increments of a Minimum Lovable Product (MLP) that provide our clients speed to value. 

Technical outcomes - Quality

  • Pega Platform low code design-led development studios allow you to define customer Microjourneys, create tailored intuitive applications to deliver business outcomes quickly.
  • Pega Unit™ is Pega’s automated test tool to enable teams to test early, improve quality and track progress by monitoring production readiness through Guardrail scores.
  • Pega Predictive Diagnostic Cloud™ (PDC) is an AI-powered technology used throughout the application life cycle to assess the health of your application, and notify you of critical issues.

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Pega Express frequently used terms

The Pega Express delivery approach uses terms to define complex ideas and make them simple.

Here are the most common:

Term Description
Minimum Lovable Product (MLP) An MLP is comprised of one or more Microjourneys providing business outcomes to the client. Each MLP is a building block for organizational solutions and transformation. An MLP is different from a minimum viable product, because a Minimum Lovable Product delivers a solution that is not only viable but desired, and one that provides high value to the client.
Journey A journey is the series of interactions between a customer and an organization that occur as the customer pursues a specific goal (Forrester). A journey represents multiple related business outcomes for the customer interacting with multiple people and channels.
Microjourney™ A Microjourney is a business transaction that results in an intermediate or final outcome. Microjourneys are the life cycles, or units of work, that deliver meaningful results to customers and users. Identifying the stages of a Microjourney provides the team with enough structure to organize and optimize the processes needed to perform the work.
Directly Capture Objectives (DCO) DCO is a discipline (and a way of working) that is used within Pega Express. DCO forms a continuous cycle of collaboration, iteration, and validation between IT and business stakeholders to design and deliver applications quicker.
DevOps DevOps is a set of practices that bridge application development and operational behavior to reduce time to market. It allows application developers and business owners to respond to customer needs quickly, develop a faster feedback cycle, and ultimately achieve business value faster.

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