Performance basics

You can improve your workflow by analyzing the performance of your process. For example, you can visualize bottlenecks in the process.

Accessing performance analysis

In a View, in the header of the application, click the Analyses icon, and select Performance:

Performance analysis options in the navigation pane include Slow Transitions, Slow Activities, Reworks, Bottlenecks and Summary. — Performance options in the navigation pane

The system provides you with the following features that you can use to analyze the performance of your process:

Slow transitions
Slow activities (included for non-atomic event logs)
Reworks
Bottlenecks
Summary

The system prioritizes slow transitions, slow activities, reworks, and bottlenecks by their impact to the overall process.

For example:

The Slow Transitions page sorts the list of slow transitions based on impact to the overall process. In the upper-left corner for each transition, a color indicator also helps you to track the slow transitions based on impact.

Slow transitions

With this feature, you receive a comprehensive report about all transitions within your process. You can use Slow transitions to identify how certain transitions impact your application and the whole workflow.

For each transition, you can use the following options:

Show in graph: Displays the selected transition in a graph to improve the analysis.
Show Cases: Displays comprehensive analysis of the Cases that are featured in the transition.
Go to transition analysis: Displays an extensive overview of the transition, which you can use to access distribution details.
Dismiss: Removes the transition from the list.

The following figure provides an example of a slow transition with visualizations in the center, and the Actions menu on the right:

An example of a slow transition with visualizations in the center, and actions menu on the right. — Detailed view of a transition

Slow activities

If the data source (event log) for the View contains at least two timestamps per activity, denoting the start and end of its execution, then the Performance menu provides Slow Activities in addition to Slow Transitions. In Process Mining terminology, this type of event log is also referred to as a non-atomic event log.

With this feature, you receive a comprehensive report about activities within your process. You can use Slow activities to identify how certain activities impact your application and the whole workflow.

For each activity, you can use the following options:

Show in graph: Displays the selected activity in a graph to improve the analysis.
Show Cases: Displays comprehensive analysis of the Cases that are featured in the activity.
Go to activity analysis: Displays an extensive overview of the activity, which you can use to access distribution details.
Dismiss: Removes the activity from the list.

The following figure provides an example of a slow activity with visualizations in the center, and the Actions menu on the right:

An example of a slow activity with visualizations in the center, and actions menu on the right. — Detailed view of an activity

Reworks

With this feature, you can see the list of traces that include rework. For each rework, you can use the following options:

Filter loop: Applies a special filter which will filter only the Cases that contain the rework trace selected.
Show in graph: Displays the selected rework in a graph to improve the analysis.
Show Cases: Displays comprehensive analysis of the Cases that are featured in the rework.
Look for probable causes: Displays the analysis and a root cause of the rework.
Dismiss: Removes the rework from the list.

The following figure is an example of a detailed analysis of a rework:

Bottlenecks

With this feature, you can see the points of congestion where the workload is too big. You can use Bottlenecks to detect Cases that stay in the same step for too long, which impacts the performance of your process.

NOTE: The system presents bottlenecks on a chart. The higher the value, the more bottlenecks occupy a certain period.

For each bottleneck record, you can use the following options:

Show in graph: Displays the selected bottleneck in a graph to improve the analysis.
Show Cases: Displays comprehensive analysis of the Cases that form the bottleneck.
Look for probable causes: Displays the analysis and a root cause of the bottleneck.
Dismiss: Removes the transition from the list.

The following figure is an example of bottleneck distribution in a certain process:

Summary

The Summary features visualizations for the three performance analysis options. You can use it to gather the charts in one place to enhance data analysis, as shown in the following figure:

Three visualizations that feature analytical data. — Summary option