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Challenge

Auditing changes to the value of fields

Scenario

GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The default payment type is credit card. When the driver changes the payment type, the Auditing team wants to record the change in the case history for availability during a potential audit. Configure the GoGoRoad application to record changes to the payment type field in the Assistance Request case type.

The following table provides the credentials you need to complete the challenge.

Role User name Password
Application Developer author@gogoroad pega123!
Note: Your practice environment may support the completion of multiple challenges. As a result, the configuration shown in the challenge walkthrough may not match your environment exactly.

Challenge Walkthrough

You must initiate your own Pega instance to complete this Challenge.

Initialization may take up to 5 minutes so please be patient.

Detailed Tasks

1 Configure the application to track changes to the Payment Type property

  1. In App Studio, from the navigation pane, click Case types > Assistance Request to open the Assistance Request case type.
    The listing of case types, with the Assistance Request case type selected.
  2. Click Settings > Auditing.
  3. Turn on the Enable field audit switch to display the fields section.
  4. In the list of fields, select the Payment type check box.
    The Auditing tab of the Assistance Request case type, with field-level auditing enabled.
  5. Click Save.

2 Confirm your work

  1. In the Assistance Request case type, click Save and run to run a new instance of the Assistance Request case type.
  2. Complete all required fields. Advance the case to the Enter payment information step.
Note: When prompted for an Account ID, enter or select fjames@example.com or hthomas@example.com to ensure that the case advances to the Enter payment information step.
  1. On the Enter payment information form, from the Payment type drop-down, select Cash.
  2. Click Submit.
  3. From the Actions menu, select History to view the case history.
  4. In the History modal, click Field History to view the changes to the Payment type field
  5. Verify the changes to the Payment type field are recorded.
    The field history for an Assistance Request case, for which the payment type was changed to Cash.


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