Collaboration with users

Accelerate Case progress by using the Pulse widget to connect and collaborate with other application users.

Anfänger

Case Management

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Explain how Pulse enables team collaboration by allowing users to post, view, and reply to messages within the context of Cases and applications.

Use Pulse to post messages, @mention teammates, reply to threads, and engage with posts in Infinity Studio.

Describe how Pulse email notifications keep stakeholders informed and enable responses without logging into Pega Platform.

In der folgenden Mission verfügbar:

Solution Builder Intermediate v1

Themen

Collaboration tools

15 Min.

Modulquiz

5 Min.