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Personalizing default sales dashboards

1 Aufgabe

10 Min.

Sichtbar für: All users Applies to: Pega Sales Automation '24.2
Anfänger
Englisch

Szenario

The sales representatives want to see the Leads by source widget instead of the Customer sentiment analysis on the dashboard. As a member of the sales operations team, you have been asked to update the default dashboard for the sales representatives.

Replace the Customer sentiment analysis by sales representative widget with the Leads by source widget in the default sales representative coaching dashboard.

Use the following credentials to log in to the exercise system:

Role User name Password
System operations salessampleops rules
Sales manager Benjamin Miller bmiller rules

Your assignment consists of the following tasks:

Task 1: Update default sales representative dashboard.

Task 2: Confirm your work.

 

Sie müssen zum Abschließen dieser Challenge Ihre eigene Pega-Instanz starten.

Die Initialisierung kann bis zu 5 Minuten dauern, bitte haben Sie Geduld.

Challenge-Schritte

Genaue Übungsschritte

1 Update the sales representative coaching dashboard

  1. Log in to your exercise system as sales operations user.
    1. In the User name field, enter salessampleops.
    2. In the Password field, enter rules.
  2. On the left, from the Navigation panel, click Dashboards.
  3. Click Sales rep coaching dashboard.
  4. In the upper-right corner, click the Edit to edit the dashboard.
  5. In Region A, perform the following steps:
    1. click the Remove icon next to Sentiment analysis by sales representative to delete the widget from the dashboard.
    2. Click Add to add a widget to the slot.
    3. Select Leads by source, then click Add to add the Leads by source widget to the slot.
    4. Click and drag the Leads by source widget that you just added to the first position.
  6. Click Save Dashboard to complete the configuration.
  7. In the upper-right corner, click Account > Log off.


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