Handling flow changes for cases in flight

Business applications change all the time. These changes often impact active Cases in a production environment. Without proper planning, these active Cases can fall through the cracks due to a deleted or modified step or stage.

By properly planning your strategy for upgrading production flows, you can properly account for active Cases are properly and help ensure the seamless integration of the the change. This module presents three approaches to safely update flow rules without impacting existing Cases that are already in production.

Fortgeschritten

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Identify updates that might create problem flows.

Choose the best approach for updating flows in production.

Use problem flows to resolve flow issues.

Use the Problem Flow landing page.

In der folgenden Mission verfügbar:

Application Design Extended v2

Themen

Flow changes for Cases in flight 

15 Min.

Managing flow changes for Cases in flight

30 Min.

Resolving flow issues by using problem flows 

25 Min.

Managing problem flows on the Flow errors page

10 Min.

Modulquiz

10 Min.