Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...

Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...