Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...

Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

The Pega Express approach includes four phases to support solution delivery.

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...