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Applying advanced automation techniques and best practices
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Challenge
Applying advanced automation techniques and best practices
5 Aufgaben
35 Min.
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Configuring a coaching tip
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Challenge
Configuring a coaching tip
2 Aufgaben
15 Min.
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You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
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Challenge
Configuring a common phrase
2 Aufgaben
15 Min.
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Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring organization structure
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Challenge
Configuring organization structure
6 Aufgaben
15 Min.
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
4 Aufgaben
30 Min.
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Creating a basic automation
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Challenge
Creating a basic automation
3 Aufgaben
20 Min.
Pega Robotic Automation 22.1 -
Create a project that logs in to the BankerInsight application, inserts the Customer Number, and searches for a client to display account details.
C...
Creating an automation
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Challenge
Creating an automation
2 Aufgaben
45 Min.
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
Creating an expense tracker using MS Office connectors
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Challenge
Creating an expense tracker using MS Office connectors
5 Aufgaben
30 Min.
Pega Robotic Automation 22.1 -
The Robotic Banking company provides an expense tracker functionality that collects all spending for predefined categories, creates an Excel report...
Creating and deploying Application Asset
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Challenge
Creating and deploying Application Asset
6 Aufgaben
30 Min.
Pega Robotic Automation 22.1 -
Create the Application Asset for the Bankerinsight application that logs in, searches for a customer, and gets all customer account details. Add...
Creating Custom Reports in Pega Robot Manager
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Challenge
Creating Custom Reports in Pega Robot Manager
5 Aufgaben
20 Min.
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MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...