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Model governance
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Modul
Model governance
4 Themen
50 Min.
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AI has the potential to deliver significant benefits, but improper controls can result in regulatory issues, public relations problems, and liability...
Modifying customer composites
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Modul
Modifying customer composites
3 Themen
25 Min.
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The Interaction Portal in the Pega Customer Service application is based on the Constellation design pattern, offering fast development, a...
Modifying the customer composite
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Modul
Modifying the customer composite
4 Themen
25 Min.
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The customer composite provides a summary view of customer and account information to the CSR while processing a customer interaction. You can modify...
Modular enterprise reuse
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Modul
Modular enterprise reuse
4 Themen
30 Min.
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This module introduces the concept of modular enterprise reuse in the context of Pega applications' ability to reuse workflows, data, decisions, case...
Monitoring adaptive models
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Modul
Monitoring adaptive models
3 Themen
40 Min.
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It is a regular data scientist task to inspect the health of the out-of-the-box Pega Customer Decision Hub™ predictions and the adaptive models that...
Monitoring and reporting in Pega Robot Manager
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Modul
Monitoring and reporting in Pega Robot Manager
6 Themen
50 Min.
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring the Deployment Manager pipelines
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Modul
Monitoring the Deployment Manager pipelines
3 Themen
20 Min.
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Monitoring your system with PDC
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Modul
Monitoring your system with PDC
3 Themen
50 Min.
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Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...
Motivating sales representatives to meet sales targets
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Modul
Motivating sales representatives to meet sales targets
1 Thema
10 Min.
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...