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Sizing a Pega Platform project
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Modul
Sizing a Pega Platform project
2 Themen
25 Min.
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Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Extending Constellation UI options
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Modul
Extending Constellation UI options
5 Themen
1 Std. 10 Min.
Pega Platform '23 -
Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...
Features of the Pega Constellation design system
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Modul
Features of the Pega Constellation design system
5 Themen
1 Std. 15 Min.
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In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
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Modul
Features of the Pega Cosmos design system
5 Themen
1 Std. 15 Min.
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Form autofill
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Modul
Form autofill
3 Themen
20 Min.
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Full Case Views
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Modul
Full Case Views
1 Thema
25 Min.
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Fundamental concepts of Constellation
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Modul
Fundamental concepts of Constellation
3 Themen
40 Min.
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
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Modul
UX design fundamentals
4 Themen
1 Std. 20 Min.
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Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Guiding a customer service agent with dialogs
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Modul
Guiding a customer service agent with dialogs
2 Themen
15 Min.
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Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.
Pega case management for designers
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Modul
Pega case management for designers
10 Themen
1 Std. 50 Min.
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.