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Organizing robots and assignment types in Pega Robot Manager
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Challenge
Organizing robots and assignment types in Pega Robot Manager
4 Aufgaben
30 Min.
Pega Robot Manager 8.8 -
MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...
Performing data handling with the Toolbox
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Challenge
Performing data handling with the Toolbox
6 Aufgaben
30 Min.
Pega Robotic Automation 22.1 -
A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...
Recording robotic automations
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Challenge
Recording robotic automations
2 Aufgaben
15 Min.
Pega Robotic Automation 22.1 -
You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...
Routing email based on content
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Challenge
Routing email based on content
4 Aufgaben
15 Min.
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Scheduling a robot in Pega Robot Manager
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Challenge
Scheduling a robot in Pega Robot Manager
2 Aufgaben
15 Min.
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Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...
Streamlining work with Assisted Sign-On and Start My Day
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Challenge
Streamlining work with Assisted Sign-On and Start My Day
7 Aufgaben
20 Min.
Pega Robotic Automation 22.1 -
The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Aufgaben
15 Min.
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Testing a mixed-mode robotic solution for Citrix
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Challenge
Testing a mixed-mode robotic solution for Citrix
4 Aufgaben
20 Min.
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...
Training the email bot to understand topics
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Challenge
Training the email bot to understand topics
1 Aufgabe
15 Min.
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Using breakpoints and diagnostic logs
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Challenge
Using breakpoints and diagnostic logs
3 Aufgaben
20 Min.
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The CRM application does not require a user name or password to access the data. As a result, the project documentation requires writing a log entry...