In this module, you learn about the following aspects of Deployment Manager:

• Using the privileges that control access to the features available on...

In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...

In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.

Learn how you can use...

Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...

Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...