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Organization of work for robots

  • Modul

    Organization of work for robots

    6 Themen

    55 Min.

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Out-of-the-box configurations

Pega Customer Decision Hub for Collections

  • Modul

    Pega Customer Decision Hub for Collections

    6 Themen

    45 Min.

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Email Bot configuration

  • Modul

    Pega Email Bot configuration

    3 Themen

    45 Min.

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Express CDH Delivery

  • Modul

    Pega Express CDH Delivery

    1 Thema

    20 Min.

    Pega Customer Decision Hub 8.5 Visible to: All users
  • Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

Pega Express introduction

Pega Express overview for Business Architects

Pega Express phases

Pega Express testing and validation

  • Modul

    Pega Express testing and validation

    6 Themen

    1 Std. 15 Min.

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

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