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Modular enterprise reuse
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Modul
Modular enterprise reuse
4 Themen
30 Min.
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This module introduces the concept of modular enterprise reuse in the context of Pega applications' ability to reuse workflows, data, decisions, case...
Monitoring adaptive models
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Modul
Monitoring adaptive models
3 Themen
40 Min.
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It is a regular data scientist task to inspect the health of the out-of-the-box Pega Customer Decision Hub™ predictions and the adaptive models that...
Monitoring and reporting in Pega Robot Manager
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Modul
Monitoring and reporting in Pega Robot Manager
6 Themen
50 Min.
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring the Deployment Manager pipelines
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Modul
Monitoring the Deployment Manager pipelines
3 Themen
20 Min.
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Monitoring your system with PDC
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Modul
Monitoring your system with PDC
3 Themen
50 Min.
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Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...
Motivating sales representatives to meet sales targets
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Modul
Motivating sales representatives to meet sales targets
1 Thema
10 Min.
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Navigating the Pega Robot Manager Portal
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Modul
Navigating the Pega Robot Manager Portal
2 Themen
15 Min.
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action and customer interactions
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Modul
Next best action and customer interactions
2 Themen
20 Min.
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
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Modul
Next best action in omnichannel environments
2 Themen
25 Min.
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...