Misión
Sales Automation Low-Code Developer
1 Misión
14 Módulos
17 Retos
9 horas 22 minutos
In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application, populate the application with data, configure and customize the application for your sales organization.
Pega Sales Automation Foundation
-
Misión
Pega Sales Automation Foundation
6 Módulos
5 Retos
2 horas 52 minutos
-
Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Creating your Pega Sales Automation application
-
Módulo
Creating your Pega Sales Automation application
3 Temas
20 minutos
-
The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...
Selling to businesses, individuals, and households
-
Módulo
Selling to businesses, individuals, and households
4 Temas
25 minutos
-
Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to...
Setting the selling mode
-
Reto
Setting the selling mode
3 Tareas
10 minutos
-
Your business is currently selling to both consumers and businesses. The selling mode of the application is set to mixed mode. Going forward you are...
Organizing your sales organization into territories
-
Módulo
Organizing your sales organization into territories
1 Tema
10 minutos
-
Territories define the hierarchical structure used to organize the sales organization. Leads, opportunities, organizations, and accounts are all...
Creating business territories
-
Reto
Creating business territories
2 Tareas
10 minutos
-
Your business is opening a new branch in Australia. An Australian territory needs to be added, and local business territories need to be created using...
Bulk upload data to Pega Sales Automation
-
Módulo
Bulk upload data to Pega Sales Automation
3 Temas
20 minutos
-
The Data Import wizard allows you to add or update data records by uploading CSV files. This bulk upload process helps you to import data from a...
Importing sales data
-
Reto
Importing sales data
2 Tareas
10 minutos
-
You have been given a .csv file containing users that need to be added or updated in the application. The .csv file aligns to the Pega Sales...
Adding users to the sales team
-
Módulo
Adding users to the sales team
2 Temas
15 minutos
-
A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Adding operators to Sales Automation
-
Reto
Adding operators to Sales Automation
2 Tareas
10 minutos
-
As new sales representatives join Sarah Kendall's team, they should have default operator access. Sue Smith is joining Sara's team, working in the...
Tracking your business with AI-infused dashboards
-
Módulo
Tracking your business with AI-infused dashboards
2 Temas
15 minutos
-
Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...
Personalizing default sales dashboards
-
Reto
Personalizing default sales dashboards
1 Tarea
10 minutos
-
The sales representatives want to see the contacts list instead of quarterly sales comparison on the dashboard. As a member of the sales operations...
Managing leads
-
Módulo
Managing leads
3 Temas
20 minutos
-
Pega Sales Automation™ provides numerous features to manage leads intelligently. In this module, you learn how to create a structured lead management...
Creating a sales cadence
-
Reto
Creating a sales cadence
2 Tareas
10 minutos
-
Your company wants to optimize sales representative productivity by creating sales cadences based on best practices. You have been tasked with...
Routing leads
-
Reto
Routing leads
2 Tareas
10 minutos
-
Your company wants to optimize lead management by distributing incoming business-to-business (B2B) leads among sales representatives based on the...
Managing products
-
Módulo
Managing products
2 Temas
15 minutos
-
Products are what you sell; they can be goods or services. In this lesson, you learn about the product hierarchy used to store products and how to...
Adding products to your application
-
Reto
Adding products to your application
2 Tareas
10 minutos
-
Your organization has decided to expand their home security offerings by adding alarm systems.
To start, they want to offer the below home alarm...
Achieving better results with Pega Sales Coach
-
Módulo
Achieving better results with Pega Sales Coach
1 Tema
10 minutos
-
Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Coaching a sales representative
-
Reto
Coaching a sales representative
3 Tareas
10 minutos
-
Susan Kendall is the sales manager for North America. Susan has a new member on her team named Jeff Green. Susan notices that Jeff is underperforming...
Motivating sales representatives to meet sales targets
-
Módulo
Motivating sales representatives to meet sales targets
1 Tema
10 minutos
-
Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Creating sales goals
-
Reto
Creating sales goals
2 Tareas
10 minutos
-
Your company has set a sales target of USD 1 million for Q1 2025. Sales management has decided to set a quota of USD100,000 for each of the sales...
Identifying account opportunities
-
Módulo
Identifying account opportunities
1 Tema
10 minutos
-
Engagement maps are planning tools that allow sales managers and sales representatives to identify sales opportunities by visualizing product...
Displaying and overriding an engagement map
-
Reto
Displaying and overriding an engagement map
1 Tarea
5 minutos
-
Sales representative Terry Mason is currently working on several opportunities with Forest Gas Corp. Terry just learned that a competitor sold video...
Managing prospect and customer data
-
Módulo
Managing prospect and customer data
1 Tema
10 minutos
-
The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...
Creating a household
-
Reto
Creating a household
3 Tareas
5 minutos
-
Terry Mason is working on an opportunity for Sara Connor. Terry just learned that Sara married Luke Patel and took her spouse's last name. Sara and...
Creating an organization
-
Reto
Creating an organization
1 Tarea
5 minutos
-
Chuck Keffler, who runs a construction company, is interested in security products. After nurturing the lead, sales representative Terry Mason feels...
Customizing the sales process
-
Módulo
Customizing the sales process
1 Tema
10 minutos
-
The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
Adding a process to the opportunity case
-
Reto
Adding a process to the opportunity case
2 Tareas
20 minutos
-
You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding fields to the contact form
-
Reto
Adding fields to the contact form
1 Tarea
15 minutos
-
While reviewing the Contact screen with stakeholders, it is agreed that the screen needs slight modifications. Currently, the screen looks like the...
Accelerating revenue through channel partners
-
Módulo
Accelerating revenue through channel partners
3 Temas
20 minutos
-
Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Onboarding a partner
-
Reto
Onboarding a partner
4 Tareas
10 minutos
-
Joel King, a channel manager, has been assigned a new partner called Fluxystems, which he wants to onboard. To start, Fluxystems has only one partner...
Setting up a partner community
-
Reto
Setting up a partner community
4 Tareas
10 minutos
-
Joel King, a channel manager, wants to create a Q&A community for the partners he manages. Joel want to control who has access to the Q&A community.
...