Coexistence for Theme UI-Kit service requests

Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service for UI-Kit application alongside the Pega Platform™ Constellation application and seamlessly share workflows, data, and actions across them. Pega Web mashup technology makes the Theme UI-Kit  service requests available in the UI-Kit Constellation portals, allowing CSRs to process work for Pega Platform applications with different architectures using a single interface.

Avanzado

Constellation

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Configure the remote Theme UI-Kit application and Change plan service request for coexistence.

Configure the local Constellation application and Change plan service request for coexistence.

Configure authentication of the Pega Web mashup channel.

Perform the mapping of properties between the local and remote service requests.

Disponible en la siguiente misión:

Customer Service Developer v6

Temas

Setting up the remote Theme UI Kit application and service request

5 minutos

Setting up the local Constellation application and service request

5 minutos

Configuring authentication of the Pega Web mashup channel

10 minutos

Mapping service requests and properties between Theme UI-Kit and Constellation applications

5 minutos

Cuestionario del módulo

5 minutos