Module
Coexistence for Theme UI-Kit service requests
4 Topics
30 mins
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service for UI-Kit application alongside the Pega Platform™ Constellation application and seamlessly share workflows, data, and actions across them. Pega Web mashup technology makes the Theme UI-Kit service requests available in the UI-Kit Constellation portals, allowing CSRs to process work for Pega Platform applications with different architectures using a single interface.
After completing this module, you should be able to:
Available in the following mission:
Topics
Setting up the remote Theme UI Kit application and service request
5 mins
Setting up the local Constellation application and service request
5 mins
Configuring authentication of the Pega Web mashup channel
10 mins
Mapping service requests and properties between Theme UI-Kit and Constellation applications
5 mins
Module Quiz
5 mins