Handling flow changes for cases in flight

Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active cases can fall through the cracks due to a deleted or modified step or stage.

By properly planning your strategy for upgrading production flows, active cases will be properly accounted for and the change will be seamlessly integrated. This module presents three approaches to safely update flow rules without impacting existing cases that are already in production.

Avanzado

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Identify updates that might create problem flows

Choose the best approach for updating flows in production

Use problem flows to resolve flow issues

Use the Problem Flow landing page

Disponible en la siguiente misión:

Application Design v3

Temas

Flow changes for Cases in flight 

5 minutos

Managing flow changes for Cases in flight

10 minutos

Resolving flow issues by using problem flows 

5 minutos

Managing problem flows on the Flow errors page

5 minutos

Cuestionario del módulo

5 minutos