Pega 1:1 Operations Manager overview

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

Principiante

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Explain the life cycle of a change request

List the types of change requests

Describe the various personas involved in change management process

Temas

Building your business operations team

5 minutos

Lifecycle of a change request

5 minutos

Change request types

5 minutos

Cuestionario del módulo

5 minutos