Collaboration with users

Accelerate Case progress by using the Pulse widget to connect and collaborate with other application users.

Principiante

Case Management

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Explain how Pulse enables team collaboration by allowing users to post, view, and reply to messages within the context of Cases and applications.

Use Pulse to post messages, @mention teammates, reply to threads, and engage with posts in Infinity Studio.

Describe how Pulse email notifications keep stakeholders informed and enable responses without logging into Pega Platform.

Disponible en la siguiente misión:

Solution Builder Intermediate v1

Temas

Collaboration tools

15 minutos

Cuestionario del módulo

5 minutos