Decision Strategies Overview

Decision strategies optimize business processes by using data-driven, real-time arbitration to select the best actions for specific contexts. This module explains how to create and run a decision strategy, detailing the use of various decision strategy components. It covers the importance of understanding component interactions, building expressions, and testing strategies to ensure customer-centric interactions that enhance customer experience and business outcomes.

Principiante

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Create and configure decision strategies from scratch using various decision components.

Utilize various components to build effective decision strategies.

Develop and validate expressions within decision strategies to calculate and prioritize actions.

Test and refine decision strategies to ensure they meet business requirements and improve customer interactions.

Practique lo que ha aprendido en los siguientes Retos:

Building a Decision Strategy v3 Testing decision strategies v3

Disponible en las siguientes misiones:

AI for 1:1 Customer Engagement v5 Cross-Sell on the Web Extended v8 Decision Management Essentials v3

Temas

Creating Decision Strategies

20 minutos

Decision strategy execution

20 minutos

Cuestionario del módulo

5 minutos