Search
Suggesting a service case using Customer Decision Hub
-
Reto
Suggesting a service case using Customer Decision Hub
2 Tareas
15 minutos
-
You are configuring a Pega Customer Service™ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...
Updating a dialog
-
Reto
Updating a dialog
1 Tarea
15 minutos
-
U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...