Search
Conformance checking
-
Módulo
Conformance checking
4 Temas
20 minutos
Pega Process Mining -
Use conformance checks in Pega Process Mining to determine where work paths differ from the standard processes established by your organization. By...
Constellation and Theme Cosmos
-
Módulo
Constellation and Theme Cosmos
2 Temas
25 minutos
-
Discover when it is appropriate to build applications using the Constellation design system and walk through the features of the Constellation...
Constellation considerations for designers
-
Módulo
Constellation considerations for designers
2 Temas
23 minutos
-
Learn about considerations regarding the Pega Constellation design system, including when designers should use Constellation and when to extend the...
Contact center foundations
-
Módulo
Contact center foundations
11 Temas
1 h 50 minutos
Pega Customer Service 8.8 -
Learn about the history and evolution of the contact center. Discover the challenges of both contact center leaders and agents, the solutions that...
Contact center value drivers
-
Módulo
Contact center value drivers
2 Temas
20 minutos
Pega Customer Service 8.8 -
Learn how Pega Customer Service™ uses AI-powered technology to provide a consistent experience regardless of the channel of communication that the...
Content administration
-
Módulo
Content administration
10 Temas
1 h 45 minutos
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Core concepts of Constellation as a building platform
-
Módulo
Core concepts of Constellation as a building platform
2 Temas
25 minutos
Pega Platform '24 -
Learn the difference between Pega's traditional section-based architecture and the new view-based architecture (Constellation) and how developers and...
Creating a child Case
-
Módulo
Creating a child Case
1 Tema
15 minutos
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a Pega Platform application
-
Módulo
Creating a Pega Platform application
3 Temas
40 minutos
-
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating a Rule
-
Módulo
Creating a Rule
5 Temas
45 minutos
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...