Search
Assessing application performance
-
Reto
Assessing application performance
2 Tareas
10 minutos
-
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Creating a case from an email
-
Reto
Creating a case from an email
4 Tareas
20 minutos
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Reviewing log files
-
Reto
Reviewing log files
1 Tarea
15 minutos
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
-
Reto
Routing email based on content
4 Tareas
15 minutos
-
U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Suggesting a reply based on email content
-
Reto
Suggesting a reply based on email content
4 Tareas
15 minutos
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Senior System Architect
-
Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...