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Email Manager portal

  • Módulo

    Email Manager portal

    6 Temas

    55 minutos

    Visible to: All users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Enhanced interrogation options

  • Módulo

    Enhanced interrogation options

    6 Temas

    45 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Error resolution and troubleshooting

  • Módulo

    Error resolution and troubleshooting

    4 Temas

    30 minutos

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Establishing the robotic infrastructure

  • Módulo

    Establishing the robotic infrastructure

    4 Temas

    35 minutos

    Visible to: All users
  • A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Implement PDF files with robotic automations

  • Módulo

    Implement PDF files with robotic automations

    7 Temas

    57 minutos

    Pega Robotic Automation Visible to: All users
  • Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...

Implementing Interaction Framework

Implementing Citrix in robotic solutions

  • Módulo

    Implementing Citrix in robotic solutions

    7 Temas

    1 h 10 minutos

    Pega Robotic Automation 19.1 Visible to: All users
  • Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Integrating applications with Pega Robot Manager

  • Módulo

    Integrating applications with Pega Robot Manager

    3 Temas

    35 minutos

    Pega Robot Manager 8.5.3 Visible to: All users
  • Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

Intelligent recording of automations

  • Módulo

    Intelligent recording of automations

    4 Temas

    30 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Intelligent routing

  • Módulo

    Intelligent routing

    4 Temas

    1 h

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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