Search
Form autofill
-
Módulo
Form autofill
3 Temas
20 minutos
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Guiding a customer service agent with dialogs
-
Módulo
Guiding a customer service agent with dialogs
2 Temas
15 minutos
-
Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.
Implementing Interaction Framework
-
Módulo
Implementing Interaction Framework
6 Temas
37 minutos
-
Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...
Integrating applications with Pega Robot Manager
-
Módulo
Integrating applications with Pega Robot Manager
3 Temas
35 minutos
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Intelligent recording of automations
-
Módulo
Intelligent recording of automations
4 Temas
30 minutos
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Managing automation deployments within an organization
-
Módulo
Managing automation deployments within an organization
5 Temas
1 h 5 minutos
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing desktop runtime configurations remotely
-
Módulo
Managing desktop runtime configurations remotely
3 Temas
20 minutos
-
With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...
Match rules
-
Módulo
Match rules
8 Temas
1 h
-
During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
MLOps
-
Módulo
MLOps
3 Temas
30 minutos
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring and reporting in Pega Robot Manager
-
Módulo
Monitoring and reporting in Pega Robot Manager
6 Temas
50 minutos
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...