Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Learn how Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and...

Use DevOps practices such as continuous integration and delivery to quickly move application changes from development through testing to deployment on...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

The primary audience intended for the Lead System Architect mission is the Senior System Architect who is advancing toward the Certified Lead System...

In this module, learn where to use a mashup and mashups fit into the design of a Pega Platform™ solution. You review the importance of using design...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...