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Application structure design
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Módulo
Application structure design
4 Temas
1 h 20 minutos
Pega Platform '23 -
The application structure is the first important design decision to be made by an architect when building Pega enterprise applications, as a well...
Work assignment
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Módulo
Work assignment
5 Temas
1 h 55 minutos
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Cases are assigned to users to complete Tasks. For example, an employee expense report that requires approval by the manager of a cost center or a...
Assessing and monitoring quality
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Módulo
Assessing and monitoring quality
6 Temas
1 h 45 minutos
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Coupled with automated unit tests and test suites, monitor the quality of the rules in your Pega Platform™ application to ensure quality before you...
Automating actions when a property value changes
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Módulo
Automating actions when a property value changes
1 Tema
15 minutos
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Case structure design
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Módulo
Case structure design
5 Temas
1 h 10 minutos
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Case structure is one of the most important considerations when designing an application. The topics in this module cover identification of individual...
Claim navigation in Pega Smart Claims Engine
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Módulo
Claim navigation in Pega Smart Claims Engine
5 Temas
1 h 20 minutos
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Coexistence for Constellation service requests
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Módulo
Coexistence for Constellation service requests
5 Temas
40 minutos
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
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Módulo
Coexistence for Theme UI-Kit service requests
4 Temas
30 minutos
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Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Conduct usability testing
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Módulo
Conduct usability testing
3 Temas
20 minutos
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Configuring a CTI Link
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Módulo
Configuring a CTI Link
2 Temas
15 minutos
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The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...